Frequently asked questions
Can’t find an answer here? Ask us directly on WhatsApp.
How accurate is the price calculator?
It gives a close estimate based on weight, zone and service speed. The final rate is confirmed on WhatsApp once we know exact pickup and drop addresses.
How do I book a delivery?
Calculate a rate on the homepage, then tap “Book now on WhatsApp.” Your estimate is pre-filled into the message so our team can confirm pickup straight away.
What can’t I ship with Fastparcel?
We don’t carry hazardous materials, live animals, cash, or anything illegal to transport under Indian law. Ask us on WhatsApp if you’re unsure about a specific item.
How do I track my parcel?
Use the tracking ID from your booking confirmation on the track page to see live status and delivery history.
Do you offer cash on delivery?
COD is available on select routes. Mention it when booking on WhatsApp and we will confirm if it’s supported for your destination.
Which cities do you serve?
We currently cover Delhi NCR, Mumbai, Bengaluru, Pune, Hyderabad, Chennai, Kolkata, Ahmedabad, Jaipur and Lucknow directly, with intercity routing to the rest of India.